The role of emotional intelligence in wellbeing
As well as affecting employee relationships, a culture of emotional intelligence creates a better working environment and greater wellbeing.
A positive working environment means you’re understood and feel safe to make mistakes and learn from them. In fact, the way managers handle mistakes is a great example of how people respond in different environments. When a person feels under pressure and micromanaged, they’ll try to cover up a mistake. But those who feel empowered will share the problem and work as a team to resolve and learn from it. Mistakes therefore become learning opportunities and encourage better team interaction.
An environment without emotional intelligence brings increased stress levels and is not a positive place to be. We must remember: no one wakes up in the morning and thinks they want to do a bad job today. Leaders must assume that people are doing their best and treat them as such.